Our Response to Coronavirus (COVID-19)

NOTE FROM MANAGEMENT:

In an effort to contain the spread of the COVID-19 virus and in response to the Ontario Government’s “List of Essential Services”, we have made some changes to our daily operations.

  • Per Ontario government announcement, our Showrooms are open for walk-ins and no longer require an appointment. Please use the contact form chat or email us at sales@ontariohyundaicars.com if you have any questions.
  • Our service department is still open and happy to serve you. Online booking is available.  For additional parts or service questions, use the contact form chat or email service@ontariohyundaicars.com

Please continue to peruse our inventory and the great special offers from Hyundai. Contact us and we can help with pricing and even remote signing and delivery your new vehicle.

What we're doing:

  • No Handshakes
  • Checking temperatures of employees daily
  • Keeping symptomatic employees away
  • Employees wearing masks while customers are in the dealership
  • No more than 2 customers in the showroom at once
  • Guides marked on the floor to aid in distancing
  • Sanitation checklist on every vehicle
  • Nightly deep clean
  • Limited hours

We look forward to fully re-opening our showroom as soon as possible. Until then, please stay safe.

Addressing COVID-19 Customer Concerns at Ontario Hyundai

We very much appreciate the opportunity to be your Dealership and/or Service Center of choice. Your safety & well-being are our top priority. In response to growing concerns around the spread of the novel coronavirus (COVID-19), we have taken steps to help protect our team & our guests alike.

SANITIZATION: Our Janitorial staff will be deep cleaning the dealership daily to fully disinfect our store. Our team has been instructed to routinely sanitize high touch surface areas throughout the day which includes common areas and other high traffic parts of the dealership. In addition, our janitorial staff will be conducting nightly deep cleanings of the dealership.

GREETINGS: While it is typically our policy to greet every customer with a warm handshake & a smile, we’ve advised our team to suspend any physical contact with guests including a handshake.

GUEST VEHICLES: We will use gloves along with seat covers & floor mats to minimize contact with your vehicle. These will be removed before the vehicle is returned. Every vehicle will be wiped down with disinfectant products after each customer or employee interaction.

LOANER VEHICLES: These vehicles will be properly cleaned & sanitized between uses.

EMPLOYEE HEALTH: Our team members will not be allowed to return to work if they’ve had exposure to a COVID-19 patient until they have self-quarantined & been certified that they can return to work by a doctor. If they have travelled to a high impact area or been on a cruise, they will be required to self-quarantine before returning to work. If any of our employees display symptoms of a COVID-19 infection we will be sending them home for a quarantine period. We are suspending large group meetings & encouraging our team to stay within their direct work areas in addition to exercising social distancing.

We are grateful that you have chosen to place your trust in Ontario Hyundai. We are monitoring this situation & as it evolves, we will update you with any changes in this policy.

For questions about your Auto Loans, Payments, Deferrals, and More, please contact the lender your Auto Loan is financed with below:

Lender Phone No. Email address
HYUNDAI MOTOR FINANCE 1-800-205-0540
CIBC 1-855-598-1856
TD AUTO FINANCE 1-888-586-4666
Bank of Montreal (BMO) 1-888-227-9236
Royal Bank of Canada (RBC) 1-888-529-6999
Bank of Nova Scotia (Scotia Bank) 1-888-777-6842
Scotia Dealer Advantage (SDA) 1-888-298-3113
General Bank (GBC) 1-877-443-5620 Customers are requested to go on-line on the Lender's website and apply there. Www.generalbank.ca

Hours of Operation

Hours of Operation

  • Sales

Sales

Sales

  • Monday - Thursday

    9:00am - 8:00pm

  • Friday - Saturday

    9:00am - 7:00pm

  • Sunday

    Closed

Hours of Operation

  • Service & Parts

Service & Parts

Service & Parts

  • Monday - Friday

    7:30am - 3:30pm

  • Saturday

    9:00am - 1:00pm

  • Sunday

    Closed